The Fair Funerals 2020 Pledge

We are delighted that we have been accepted as one of the first signatories of the Fair Funerals 2020 Pledge.

The 2020 Pledge is Quaker Social Action‘s campaign to highlight funeral directors who are committed to price transparency, by displaying their prices openly and prominently on their websites, enabling potential clients to research costs of funerals before signing up to something they may not be able to afford.

When we established our business in 2010, we were insistent that our prices would be online, despite many funeral directors warning us against this. We were seen as bringing the profession into disrepute by being open about everything.

We knew that clients should be able to see what we charged before committing to our services, and we were very pleased when we started to become known as the funeral directors with our prices online. Other funeral directors around the country who were thinking of doing the same thing started to contact us and ask if it was detrimental to our business, as they had been led to believe it would be.

Now, 10 years later, more and more funeral directors are publishing their prices online, and being open and honest about their charges.

However, there are still not enough.

The Competition and Markets Authority yesterday published some research as part of their investigation into funeral directors and the way the profession operates. The Ipsos Mori survey has interesting results. 74 funeral directors were emailed and asked for a price list. A staggeringly low 18 funeral directors responded, and of those 18, only 11 actually sent one.

The corporate funeral directors are keen to point out that they are being open, and the trade associations are similarly quick to say that they encourage their members to be open.

The reality is clearly different.

Kingfisher Independent Funeral Services of St Neots, Huntingdon and St Ives are proud to be entirely open and honest about everything involved in arranging a funeral. We continue to make all of our prices clearly available online, over the telephone, and in our offices. We believe that we are the only funeral directors in Cambridgeshire to do this (but we’d love to be proved wrong).

For more information please call any of our offices St Neots (01480) 471001, Huntingdon (01480) 412938 or St Ives (01480) 573080.

Kingfisher Funerals Opens New Office in St Ives, Cambridgeshire

We are very proud to announce the opening of our third office in the region, in New Road, St Ives, Cambridgeshire.

After what seems like years of searching for the right place, we finally found Cemas House in October 2019, and moved in during January 2020.

Whilst we had looked at several smaller premises in the town centre, we knew that we wanted to offer something different in the area, namely the facility to hold a funeral ceremony within our premises. We offer this in St Neots and Huntingdon already, and our clients really appreciate the ability to hold a small, intimate service in the town, rather than needing to travel to a crematorium.

Our ceremony room in St Ives can seat 35 people comfortably, and clients can decorate the room as they wish, with flowers, photographs and memorabilia. The funeral can be religious, non-religious or semi-religious, and can be as unique as the person who has died.


Of course, we can also arrange traditional funerals, and funerals using a combination of traditional and modern aspects, for example a church service followed by a woodland burial.

We specialise in listening to what you want, rather than telling you what you need. We love a challenge, and we dislike saying ‘no’ so much that we make it our policy not to!

For more details about our service, please feel free to call in to any of our branches, or telephone us at St Neots (01480) 471001, Huntingdon (01480) 412938 or St Ives (01480) 573080.

Kingfisher Independent Funeral Services are proud to be the only independent funeral directors with offices in St Ives, Huntingdon and St Neots, Cambridgeshire.


Christmas and New Year 2019/2020

During the Christmas holiday period this year, our St Neots, Huntingdon and St Ives offices will close in the early afternoon of Tuesday 24th December and re-open on Monday 30th December.

On Monday 30th and Tuesday 31st December, the offices will be open for reduced hours.

Over New Year we will only be closed on Wednesday 1st January 2020. Normal hours will resume on Thursday 2nd January 2020.

We will be providing a telephone service between 8.00am and 6.00pm each day over the holiday period, and should you require our assistance, please just call us on (01480) 471001 or (01480) 412938 or (01480) 573080. The answerphone will be on outside these hours, and we will respond to any messages at 8.00am.


Wednesday 25th December 2019 – all offices closed

Thursday 26th December 2019 – all offices closed

Friday 27th December 2019 – all offices closed (phone lines open)

Saturday 28th December 2019 – all offices closed

Sunday 29th December 2019 – all offices closed

Monday 30th December 2019 – all offices open 10.00am – 2.00pm

Tuesday 31st December 2019 – all offices open 10.00am – 2.00pm

Wednesday 1st January 2020  – all offices closed

Thursday 2nd January 2020 – all offices open as usual

Scott, Philip, Claire, Carol and Andrew would like to wish everyone a very peaceful Christmas, and a prosperous and happy new decade.